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6 key reasons to outsource your IT support

by ES Systems Ltd / September 21, 2017, 9:55 am / Published in ,
IT Support

1. Cost

The average annual salary of an in-house IT Manager is around £35,000 per annum. Added to this are costs for recruitment, additional company benefits and on-going training to keep their skills up to date. It can also be really difficult to find the right people!

For smaller businesses, employing a dedicated IT manager is a luxury many can’t afford. However, they are still left with the concerning issue of potential periods of downtime where staff are wasting time and money trying to solve problems that are outside of their understanding.

2. Lack of In-House Expertise

Throughout the year you’ll find that there will be times when the IT demand within the business can be too much for one person to handle. You may be a small company and simply don’t have enough space for another staff member. Although you are heavily dependent on your IT systems to run your business, you can’t justify a full-time, in-house employee. Therefore, there are no experts on hand if you have a critical failure and you will need to resort to costly emergency support should this occur.

3. Keeping up to date with technology

An outsourced IT support provider is at the forefront of technology provision and will have a range of partnerships and accreditations with industry leading technology providers such as Microsoft, Cisco and Veeam. They will gain advanced intelligence and training regarding the latest technological developments and solutions that will be able to help improve your business.

4. Time and Effort

Your time is precious and should be spent concentrating on your core business activities like your staff, costs and most importantly meeting the needs of your customers. The last thing you need is to waste time worrying and sorting out IT issues.

5. Increased staff productivity

You may think that you are saving money by keeping the responsibility for your technology in-house and distributing it internally. The likelihood is your employees are not focusing on their primary roles and are being constantly distracted trying to deal with niggling IT issues which is dramatically reducing their productivity.

6. Issue Avoidance

You may base your current IT strategy on a ‘break/fix’ scenario. This means that by the time you know there is a problem, your business and staff’s productivity has already been affected and you typically experience prolonged periods of costly downtime.

If you think outsourcing your IT support is the right move for your business – please contact us today and speak to one of our expert team who’d be delighted to help.

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